Return and Refund Policy
1. The Company hereby agrees to accept the return of Goods within a period of 7 (seven) days from the date of original sale of the Goods and only under the following circumstances:
- a. In case Goods sent do not correspond to the Goods ordered;
- b. In case of a manufacturing defect in the Goods;
- c. Original price tags and packing of the Goods remains intact; and
- d. Goods are unused, unwashed and unworn.
2. In the above mentioned circumstances, the Company shall arrange for a pickup of the Goods within a period of 7 working days from the receipt of request from the User. The Company reserves the right to inspect the Goods and decide upon the amount of refund that would be payable to the User as a refund for the returned Goods. The Company shall then issue a credit note for the amount of refund which may be redeemed by the User on successive purchases and within a period of 30 days from the receipt of the credit note through the Website. The User hereby agrees that it shall not dispute the decision of the Company on the amount of refund.
3. Where the User customises the Goods upon a special request or under ‘your design’ section on the Website, the Goods shall be non refundable/ non returnable under any circumstances, except for manufacturing defect.